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Target Audience Identification
Analyze data to accurately identify target users and categorize them based on their needs and characteristics.
Smart Information and Collections System
Khodgoo is a complete system for establishing one-way and two-way communication between the system and users using the VOIP and IVR capabilities available in the system. It intelligently prepares and provides the necessary and personalized information to users in the shortest possible time. The goal of this system is to provide information, facilitate collections, give users access to personalized information, and communicate with users using artificial intelligence through VOIP and IVR. Another goal of this system is to implement a comprehensive platform for speech processing and recognition and extracting the information required by users in order to make interactions between organizations and customers smarter through the development and application of new artificial intelligence techniques.
Audio, image, and video processing are subsets of digital signal processing with various applications and benefits across different fields. Digital processing essentially refers to the processing of digital audio and images, which can be implemented using artificial intelligence and machine learning. Audio and image processing is one of the applications and subsets of artificial intelligence that, as the name suggests, processes digital sounds and images and, based on predefined training, produces specific outputs along with particular information extracted from various sounds and images. Today, audio and image processing technologies are widely used in technical, industrial, scientific, security, medical, urban, and other fields. Among these applications, text-to-speech has become increasingly useful. One example is its application in making digital marketing smarter.
In this system, our focus is on audio processing for converting text to speech using new deep learning algorithms. This technology allows us to establish one-way and two-way communication between the system and users using the VOIP and IVR capabilities available in the system. The system can intelligently prepare and provide the necessary and personalized information to users in the shortest possible time. The goal of this system is to implement intelligent VOIP and IVR for information delivery, collections, and providing users with personalized information based on artificial intelligence.
Khodgoo is a complete system for establishing one-way and two-way communication between the system and users using the VOIP and IVR capabilities available in the system. It intelligently prepares and provides the necessary and personalized information to users in the shortest possible time.
This system consists of the following three subsystems:
1.TTS System:This subsystem is a speech processing and recognition system whose purpose is to receive text and convert it into speech, commonly referred to as TTS. The latest machine learning techniques are used in this subsystem to generate speech with the highest possible accuracy and speed. The developed system is also non-autoregressive and predicts and generates speech from text in the shortest possible time. New deep learning algorithms and transformers have been designed for this purpose. The system is capable of generating speech in different dialects.
2.VOIP System:This subsystem receives the phone numbers of the target audience and the audio generated by TTS, then calls customers and provides them with their first and last names along with the desired message. This subsystem can personalize calls based on user information. The number of calls per minute can be configured according to the number of available telecommunications channels.
3.IVR Subsystem:This subsystem allows interactive call scenarios between an organization and its users to be defined without coding. When a user calls a designated number, interaction takes place between the system and the user. After receiving information from the user, relevant information is immediately communicated to the user through audio generated by the system.
The goal of this system is to provide information, facilitate collections, and communicate with users using artificial intelligence through VOIP and IVR. The primary focus of this system is accurate text-to-speech conversion in order to personalize information delivery and make communication between users and the system interactive. Due to the large number of users, the variety of messages being sent, and human error in message delivery, traditional systems have lost their effectiveness in today's intelligent digital world. Overall, the goal of this system is to implement a comprehensive platform for speech processing and recognition and extracting the information required by users in order to make interactions between organizations and customers smarter through the development and application of new artificial intelligence techniques.
Analyze data to accurately identify target users and categorize them based on their needs and characteristics.
Send messages and make intelligent calls to groups of targeted users for information delivery and collections follow-up.
Automate information delivery and customer support processes to reduce errors caused by manual operations.
Evaluate and analyze the results of information delivery and collections processes to improve system performance.
Generate analytical and management reports to support better decision-making within the organization.
Enable two-way interaction between organizations and customers through artificial intelligence-based systems.
Enable customers to receive services and track their requests at any time.
Transform traditional services into interactive and intelligent services to improve the user experience.
Provide accurate and fast responses to customer questions and requests using artificial intelligence.
Send messages and notifications instantly and in the shortest possible time.
Customize and send messages based on the characteristics and needs of each user.
Enable simultaneous messaging and calling of large numbers of users in the shortest possible time.
By leveraging our powerful and efficient core subsystems, you can optimally manage and better control your system's processes.
Convert input text into natural speech with support for different dialects and tones using advanced artificial intelligence algorithms.
Make automated calls to large numbers of users simultaneously while taking into account the capacity and available telecommunications channels.
Receive various types of text and dynamic variables and intelligently convert them into voice messages.
Reduce information delivery costs compared with methods such as SMS while increasing communication effectiveness, particularly for collections follow-up.
Directly connect to the Yalda system to automatically retrieve subscriber information and update data in the system.
Enable integration and information exchange with other subscriber management systems and organizational platforms.
Leverage fast text-to-speech models to increase speech generation speed and call processing performance.
Define different variables within message text to create calls and voice messages tailored to each user's information.
Improve system performance by analyzing errors and using feedback to enhance model accuracy.
Automatically update and improve artificial intelligence models to maintain system quality and accuracy.
Provide an administrative panel for managing users, access levels, and system settings.
Provide detailed reports on call status, including successful and failed calls and other performance indicators.
Create and manage an interactive voice response (IVR) system dynamically without requiring programming.
Provide different user panels tailored to organizational roles and user needs.
Record, maintain, and manage system performance reports for analysis and management decision-making.
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Customer Support Center
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Customer Support Center